Policies and Terms
Policies and terms
Mall of Turkey, local branch A local store specializing in selling Turkish products to markets at the same or similar prices to its Turkish markets with the addition of shipping and customs fees.
Turkey Electronic Services Mall Anonim Oşirketi is located in Te Oşvikı Mahallesi Valley Kona-Kaddesi:, actress, actress, Şişli.
A company registered in the Chamber of Commerce (*) under No. ( * * ) While Mall of Turkey is ready to buy, sell and promote manufactured or marketed products before selling on its platform ( * * ) (or the seller/seller wishes to display his products on the Mall of Turkey website and market them in countries/regions).
He expresses his desire to contact the call center in Türkiye.
1. Subject of the agreement
The subject of this Agreement is the marketing of the Seller’s products through the marketplace called “Mall of Turkey” (“Platform”) operated by Mall of Turkey.
Within the scope of this Agreement, Mall of Turkey customers must place orders for products marketed by the Seller on the Platform and the Seller must deliver these products to Mall of Turkey by selling the customers on the invoice.
Commercial matters related to the contractual relationship between the customer and Mall of Turkey are outside the scope of this agreement, and this agreement has been concluded in order to determine the commercial provisions related to the products that the seller sells and delivers to Mall of Turkey within the scope of the order records sent to it through the platform. In any case, the Seller shall be liable to the Customer for the products it supplies, within the scope and limits specified below.
2. Rights and obligations of the parties
2.1. The quality and quantity of materials must be in accordance with the specifications provided by the Mall of Turkey as well as the samples provided by the seller and approved by the Mall of Turkey.
2.2. The seller gives the right to Mall of Türkiye to display products on all owned electronic platforms using the seller’s trademark
2.3. The seller provides all necessary data about the products selected for display and fills out the table in Appendix 1 within a maximum of one week of signing the contract with appropriate images to display the products at a resolution of 200 dpi and in JPG or PNG format.
2.4. Mall of Türkiye has the right to display products as it deems appropriate based on the analysis of the data received on the site.
2.5. The Mall of Turkey has the right to determine the inventory quantities of products with all their details and for all their colors and sizes, and this data is updated on a daily basis by updating the data through the website or the automatic link to its inventory system.
2.6. The Seller is responsible for any damage resulting from the Customer's purchase of a product displayed on the Site but which cannot be provided by the Seller.
2.7. In the event that a seller suspends a particular product due to manufacturing defects, the seller must compensate customers who wish to exchange the goods or refund the amounts they paid for the purchase.
2.8. The seller must act fairly and honestly with Mall of Türkiye to ensure a safe buying and selling experience.
2.9. Mall of Turkey must verify the customer's order and send the order directly to Mall of Turkey when the customer purchases a product through the website.
2.10. The seller must send the order with all required papers and invoices and deliver it to the management at Turkey Mall Company with receipt of the delivery notice.
2.11. Any product with any unacceptable condition such as damage or passing the expiration date (including the “best by” and “sell by” dates) will not be accepted. A Turkey Mall representative inspects the goods at the delivery address and reserves the right to reject any goods if the representative deems them to be of lower quality than the approved samples.
2.12. Merchandise rejected by a Mall of Turkey representative is replaced by the seller and the seller bears all risks/costs of materials rejected by Mall of Turkey.
2.13. Products must be brand new items with original manufacturer's warranty and original packaging. All types of responsibility in relation to consumer legislation lie with the seller.
In this regard, Mall of Türkiye will be able to resort to Mall of Türkiye regarding any compensation etc. From the client.
2.14. The Seller shall indemnify Mall of Turkey in respect of all claims, damages, compensation or expenses due as a result of any problem caused by it.
2.15. In any case of price inflation, the seller must inform Mall of Turkey in one week's written notice to the responsible management. The relevant price increase will have effect one week after the written notification has been submitted to Mall of Turkey and in any case, on the date of updating the prices on the screen shown to customers, and orders before this period are not subject to inflation.
2.16. Mall of Türkiye reserves the right to change the quantity of any order if they feel necessary before the due date.
2.17. The seller must provide accurate information to Mall of Turkey in order to use the same information while listening and promoting products on Mall of Turkey.
2.18. The seller must provide Mall of Turkey with all data and promotional materials for its products in order to use the same data online on “Mall of Turkey”.
2.19. The Seller shall be responsible for any investigation/tour in connection with visits to one of its stores for marketing activities.
3. Shipping and delivery
3.1. The seller is responsible for delivering the products to the delivery address in Mall of Türkiye. The cost of transportation and shipping from the seller must be included in the price list provided by
The cost of transportation and shipping shall be paid by the Seller (See Appendix – 1). Mall of Türkiye reserves the right to change the specified delivery location after informing the seller.
3.2. Damage to the product during delivery to the delivery address shall be at the expense, management and responsibility of the Seller.
3.3. The seller bears full responsibility for delivering the items in good condition at the specified location of Mall of Türkiye.
3.4. Before signing this contract, the seller must inform Mall of Turkey in writing, the weight and volume information in decimals, cubic meters and kilograms of the products supplied to Mall of Turkey along with the product list. In the process of shipping products abroad due to the weight and size of the seller being more than stated, Mall of Turkey reserves the right to request the relevant amount from the seller.
3.5. The seller must receive the orders and deliver them to Mall of Türkiye on the same day the orders are received. Only orders received after 5.00pm will be processed the next day.
3.6. In case the seller delays the execution of the order as mentioned in the previous articles, a penalty of 10% and a negative score (-1) are applied. If the negative scores reach 30 points, within three months, Turkey Mall has the right to choose an internal delivery company and collect the delivery cost to the seller. This article also applies in the event of delay in delivery due to a seller's defect.
3.7. If the seller fails to deliver the products according to the agreed upon schedule, a penalty will be imposed by Mall of Turkey at the rate of (1%) of the total value of orders for each day of delay.
3.8. The seller delivers the products in perfect condition, free from damage and wrapped in a way that protects them from damage. Once Mall of Türkiye receives the order, it is responsible for the condition of the product and is not entitled to claim any compensation from the seller. If the product arrives in poor condition, the seller must send a product of the same defect-free sample on the same day.
3.9. In the event that a third party is responsible for delivery, the party appointing the third party shall be responsible for it and responsible for its own deliveries and receipts.
4.6. If the seller wishes to make discounts on products in his stores, an official notice must be sent one week before all new prices, discount period or type of offers and the site purchase price must be adjusted with the discount price and the seller must notify Mall of Turkey immediately.
4.7. Mall of Turkey has the right to modify the price displayed on the website, whether above or on the condition that Mall of Turkey bears all financial consequences resulting from this decision.
4.8. All prices are in Turkish Lira unless otherwise stated in this agreement.
5. Term and Termination of the Agreement
5.1. The Agreement shall enter into force immediately and shall remain in effect until the final completion of the purpose or its termination by Mall of Türkiye.
5.2. The seller can terminate this agreement by informing Mall of Turkey 60 days in advance through a written letter sent to representatives of Mall of Turkey management.
5.3. If the Seller in any way neglects or fails to continue to operate or perform the terms of the Agreement with due diligence or breach any of the terms of this Agreement, Mall of Turkey has the right to terminate this Agreement immediately by requesting its damage.
6. Confidentiality and protection of personal data
6.1. The Parties, agree and undertake that Confidential Information is any information or documentation obtained or becoming known through any direct or indirect means by the other Party or its employees, consultants or assistants in the course of the performance of the works contemplated by the Agreement herein or during the negotiations of the Agreement which conducted; That hold economic value or contribute to that economic value indirectly, even though it does not bear that economic value directly, including party customers, portfolio customers, employees, businesses, partners, internal operations, formulas, assemblies, and software , programmers, devices/tools, methods, techniques and processes, financial information and data, business plans, business strategies, marketing plans, price lists, cost information, any employee information, definition of inventions, definition of processes, source codes, definitions of know-how, information and definitions related to new products and new and scientific product developments
Mall of Turkey, local branch A local store specializing in selling Turkish products to markets at the same or similar prices to its Turkish markets with the addition of shipping and customs fees.
Turkey Electronic Services Mall Anonim Oşirketi is located in Te Oşvikı Mahallesi Valley Kona-Kaddesi:, actress, actress, Şişli.
A company registered in the Chamber of Commerce (*) under No. ( * * ) While Mall of Turkey is ready to buy, sell and promote manufactured or marketed products before selling on its platform ( * * ) (or the seller/seller wishes to display his products on the Mall of Turkey website and market them in countries/regions).
He expresses his desire to contact the call center in Türkiye.
1. Subject of the agreement
The subject of this Agreement is the marketing of the Seller’s products through the marketplace called “Mall of Turkey” (“Platform”) operated by Mall of Turkey.
Within the scope of this Agreement, Mall of Turkey customers must place orders for products marketed by the Seller on the Platform and the Seller must deliver these products to Mall of Turkey by selling the customers on the invoice.
Commercial matters related to the contractual relationship between the customer and Mall of Turkey are outside the scope of this agreement, and this agreement has been concluded in order to determine the commercial provisions related to the products that the seller sells and delivers to Mall of Turkey within the scope of the order records sent to it through the platform. In any case, the Seller shall be liable to the Customer for the products it supplies, within the scope and limits specified below.
2. Rights and obligations of the parties
2.1. The quality and quantity of materials must be in accordance with the specifications provided by the Mall of Turkey as well as the samples provided by the seller and approved by the Mall of Turkey.
2.2. The seller gives the right to Mall of Türkiye to display products on all owned electronic platforms using the seller’s trademark
2.3. The seller provides all necessary data about the products selected for display and fills out the table in Appendix 1 within a maximum of one week of signing the contract with appropriate images to display the products at a resolution of 200 dpi and in JPG or PNG format.
2.4. Mall of Türkiye has the right to display products as it deems appropriate based on the analysis of the data received on the site.
2.5. The Mall of Turkey has the right to determine the inventory quantities of products with all their details and for all their colors and sizes, and this data is updated on a daily basis by updating the data through the website or the automatic link to its inventory system.
2.6. The Seller is responsible for any damage resulting from the Customer's purchase of a product displayed on the Site but which cannot be provided by the Seller.
2.7. In the event that a seller suspends a particular product due to manufacturing defects, the seller must compensate customers who wish to exchange the goods or refund the amounts they paid for the purchase.
2.8. The seller must act fairly and honestly with Mall of Türkiye to ensure a safe buying and selling experience.
2.9. Mall of Turkey must verify the customer's order and send the order directly to Mall of Turkey when the customer purchases a product through the website.
2.10. The seller must send the order with all required papers and invoices and deliver it to the management at Turkey Mall Company with receipt of the delivery notice.
2.11. Any product with any unacceptable condition such as damage or passing the expiration date (including the “best by” and “sell by” dates) will not be accepted. A Turkey Mall representative inspects the goods at the delivery address and reserves the right to reject any goods if the representative deems them to be of lower quality than the approved samples.
2.12. Merchandise rejected by a Mall of Turkey representative is replaced by the seller and the seller bears all risks/costs of materials rejected by Mall of Turkey.
2.13. Products must be brand new items with original manufacturer's warranty and original packaging. All types of responsibility in relation to consumer legislation lie with the seller.
In this regard, Mall of Türkiye will be able to resort to Mall of Türkiye regarding any compensation etc. From the client.
2.14. The Seller shall indemnify Mall of Turkey in respect of all claims, damages, compensation or expenses due as a result of any problem caused by it.
2.15. In any case of price inflation, the seller must inform Mall of Turkey in one week's written notice to the responsible management. The relevant price increase will have effect one week after the written notification has been submitted to Mall of Turkey and in any case, on the date of updating the prices on the screen shown to customers, and orders before this period are not subject to inflation.
2.16. Mall of Türkiye reserves the right to change the quantity of any order if they feel necessary before the due date.
2.17. The seller must provide accurate information to Mall of Turkey in order to use the same information while listening and promoting products on Mall of Turkey.
2.18. The seller must provide Mall of Turkey with all data and promotional materials for its products in order to use the same data online on “Mall of Turkey”.
2.19. The Seller shall be responsible for any investigation/tour in connection with visits to one of its stores for marketing activities.
3. Shipping and delivery
3.1. The seller is responsible for delivering the products to the delivery address in Mall of Türkiye. The cost of transportation and shipping from the seller must be included in the price list provided by
The cost of transportation and shipping shall be paid by the Seller (See Appendix – 1). Mall of Türkiye reserves the right to change the specified delivery location after informing the seller.
3.2. Damage to the product during delivery to the delivery address shall be at the expense, management and responsibility of the Seller.
3.3. The seller bears full responsibility for delivering the items in good condition at the specified location of Mall of Türkiye.
3.4. Before signing this contract, the seller must inform Mall of Turkey in writing, the weight and volume information in decimals, cubic meters and kilograms of the products supplied to Mall of Turkey along with the product list. In the process of shipping products abroad due to the weight and size of the seller being more than stated, Mall of Turkey reserves the right to request the relevant amount from the seller.
3.5. The seller must receive the orders and deliver them to Mall of Türkiye on the same day the orders are received. Only orders received after 5.00pm will be processed the next day.
3.6. In case the seller delays the execution of the order as mentioned in the previous articles, a penalty of 10% and a negative score (-1) are applied. If the negative scores reach 30 points, within three months, Turkey Mall has the right to choose an internal delivery company and collect the delivery cost to the seller. This article also applies in the event of delay in delivery due to a seller's defect.
3.7. If the seller fails to deliver the products according to the agreed upon schedule, a penalty will be imposed by Mall of Turkey at the rate of (1%) of the total value of orders for each day of delay.
3.8. The seller delivers the products in perfect condition, free from damage and wrapped in a way that protects them from damage. Once Mall of Türkiye receives the order, it is responsible for the condition of the product and is not entitled to claim any compensation from the seller. If the product arrives in poor condition, the seller must send a product of the same defect-free sample on the same day.
3.9. In the event that a third party is responsible for delivery, the party appointing the third party shall be responsible for it and responsible for its own deliveries and receipts.
4.6. If the seller wishes to make discounts on products in his stores, an official notice must be sent one week before all new prices, discount period or type of offers and the site purchase price must be adjusted with the discount price and the seller must notify Mall of Turkey immediately.
4.7. Mall of Turkey has the right to modify the price displayed on the website, whether above or on the condition that Mall of Turkey bears all financial consequences resulting from this decision.
4.8. All prices are in Turkish Lira unless otherwise stated in this agreement.
5. Term and Termination of the Agreement
5.1. The Agreement shall enter into force immediately and shall remain in effect until the final completion of the purpose or its termination by Mall of Türkiye.
5.2. The seller can terminate this agreement by informing Mall of Turkey 60 days in advance through a written letter sent to representatives of Mall of Turkey management.
5.3. If the Seller in any way neglects or fails to continue to operate or perform the terms of the Agreement with due diligence or breach any of the terms of this Agreement, Mall of Turkey has the right to terminate this Agreement immediately by requesting its damage.
6. Confidentiality and protection of personal data
6.1. The Parties, agree and undertake that Confidential Information is any information or documentation obtained or becoming known through any direct or indirect means by the other Party or its employees, consultants or assistants in the course of the performance of the works contemplated by the Agreement herein or during the negotiations of the Agreement which conducted; That hold economic value or contribute to that economic value indirectly, even though it does not bear that economic value directly, including party customers, portfolio customers, employees, businesses, partners, internal operations, formulas, assemblies, and software , programmers, devices/tools, methods, techniques and processes, financial information and data, business plans, business strategies, marketing plans, price lists, cost information, any employee information, definition of inventions, definition of processes, source codes, definitions of know-how, information and definitions related to new products and new and scientific product developments
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